Returns & Exchanges
At Crepdog Crew, we strive to ensure your streetwear and sneakers fit perfectly, but we offer a seamless return process for eligible items within 7 days of delivery. Please ensure all tags remain attached and the original packaging is intact to qualify for a return or exchange.
Return Process
- 1.Initiate Request
Visit our returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Quality Inspection
Pack your items securely in the original Crepdog Crew packaging; our team will review your request to ensure the product is unworn and in its original condition.
- 3.Pickup & Logistics
Once approved, we will arrange a reverse pickup from your delivery address through our trusted courier partners at a scheduled time.
- 4.Refund or Exchange Processing
After the item reaches our warehouse and passes final inspection, we will issue a store credit or dispatch your exchanged size within 3-5 business days.